Refund Policy

Overview

At Clickheights, we strive to provide the highest quality web design services to our clients. We are committed to ensuring your satisfaction with our work. However, if for any reason you are not completely satisfied, we offer the following refund policy.

Eligibility for Refunds

Refunds may be considered under the following conditions:

Initial Deposit Refund:

If the project is canceled by the client before any work has commenced, the client is eligible for a full refund of the initial deposit. If the project is canceled after work has commenced but within the first 7 days, a partial refund (50%) of the initial deposit may be issued, minus any hours worked and expenses incurred.

Mid-Project Cancellation:

If the client cancels the project after significant progress has been made but before completion, the client is eligible for a partial refund based on the percentage of work completed. The refund amount will be determined by assessing the completed milestones and the remaining balance of the project fee.

Final Deliverables:

Once the final deliverables have been approved and provided to the client, no refunds will be issued. If the client is not satisfied with the final deliverables, we will work with the client to make reasonable revisions. However, refunds will not be issued at this stage.

Service Dissatisfaction:

If the client is dissatisfied with the quality of work at any stage, they must provide detailed feedback, and we will attempt to rectify the issues. Refunds will only be considered if we are unable to resolve the issues within a reasonable time frame.

Project Scope and Changes:

Any changes in the project scope requested by the client may incur additional charges. If the client cancels the project due to dissatisfaction with changes or additional charges, standard refund eligibility conditions apply.

How to Request a Refund

To request a refund, please contact our support team at [Contact Information] with your project details and reasons for the request. We will review your request and respond within 5 business days.

Amendments to This Policy

Clickheights reserves the right to amend this refund policy at any time. Any changes will be posted on our website and will be effective immediately.

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Contact Us

If you have any questions about our refund policy, please contact us at:
Clickheights
73 old , post office lane,
court road ,Udhampur
J&K, India, 182101
9086058005
info@clickheights.com

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Feel free to adjust this template to better suit your company's specific policies and procedures. Having a clear, fair refund policy helps in setting the right expectations with clients and can significantly contribute to smoother business operations.